Privacy Policy
Effective date: July 20, 2026
At Shams Hot Chicken, we care about our customers, from the first slider to your personal data. This policy explains what information we collect through this website and how we use it.
Information We Collect
When you use this website, we may collect:
- Information you provide directly, such as your name, phone number, or email address when you contact us, join a promotion, or sign up for updates.
- Order information when you order online, processed through our third party ordering platforms.
- Basic technical information collected automatically, such as browser type, device type, pages visited, and general location, through cookies and similar tools.
How We Use Your Information
We use this information to:
- Respond to your questions and requests.
- Process and support your orders.
- Improve our website, menu, and service.
- Share news, offers, and promotions if you have opted in.
Third Party Services
We work with trusted third party providers to operate this website and serve you, such as our website host, online ordering platforms, and analytics tools. These providers only receive the information needed to perform their services. Online orders are processed by third party ordering platforms under their own privacy policies, and we encourage you to review those policies.
We do not sell your personal information.
Cookies
This website uses cookies to function properly and to help us understand how visitors use the site. For details, see our Cookie Policy.
Data Retention
We keep customer information only as long as needed to serve you and to meet legal obligations. You may ask us to delete your information at any time.
Your Choices
You can contact us at any time to review, update, or delete the personal information we hold about you. You can also opt out of promotional messages at any time.
Children's Privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
Contact Us
Shams Hot Chicken, Email: shamshotchicken@gmail.com
Visit or call our Scranton and Kingston locations below.